FEP Engineer (Front-End Processor/Switch)

JOB DESCRIPTION

JOB TITLE: FEP Engineer (Front-End Processor/Switch)

DIVISION: N/A

DEPARTMENT: IT Solution & Innovation

UNIT: Application Development

JOB SUMMARY

To manage the high-availability and security of the bank’s mission-critical transaction switch (FEP), ensuring flawless integration with external payment networks and secure handling of all EFT transactions.

DUTIES & RESPONSIBILITIES

1. Administer and monitor the transaction switch and its integrations with major systems

(NIBSS/Interswitch/UPG/MPGS).

1. Configure and troubleshoot ISO-8583 message flows, routing, and switching logic.

iii. Manage cryptographic keys, certificates, and security modules (HSM/MLE, 3-DES/RSA) to

maintain regulatory compliance and security.

1. Perform performance tuning, capacity planning, and triage incidents with efficient incident response.
2. Provide L2/L3 support for daily payment operations, settlement, and reconciliation processes.

KEY PERFORMANCE INDICATORS

• Transaction Success: End-to-end Transaction Success Rate (TSR) and Switch Uptime.

>99.99% TSR

• Incident Response: Mean Time to Resolve (MTTR) for critical payment incidents.

<15 minutes

• Security Zero security breaches related to keys, HSM, or unauthorized access.

0 breaches/unauthorized access

JOB REQUIREMENTS

EDUCATION AND EXPERIENCE

• Education: Bachelor’s degree or Higher National Diploma from Any Approved University or

Polytechnic.

• Relevant certifications in IT are an added advantage
• Experience: 4-6+ years hands-on experience in full stack development.
• Specific Experience: Prior experience in banking, fintech, or other financial services environments is highly desirable

KNOWLEDGE

• In-depth knowledge of ISO-8583 protocol, EFT switch architecture, Payment operations lifecycle, HSM usage, and security best practices.
• Linux/Unix administration, Shell scripting, Incident response, Logs/observability tools, Java/Kotlin/.NET experience (nice to have).