RECEPTIONIST

Job Expired

Duties and Responsibilities:

  • Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
  • Determine and respond to customers’ enquiries professionally by directing them to the respective workstation or unit where their needs would be served.
  • Resolves product or service problems by clarifying customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
  • Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
  • Organize, Sort and distribute incoming mail without delays.

Job Requirements:

  • Academic qualification – BSc.
  • Preferably female.
  • Minimum of 2 years’ work experience in a similar role.
  • Candidates must reside within Maryland or its environs.

How To Apply

Interested and qualified candidates should send their CVs to [email protected] using the job title as the subject of the mail.

More Information

  • This job has expired!
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