Job Expired

Job Objective/Summary:

To ensure efficient and effective management of assigned ATM Terminals at minimal cost.

Key Duties and Responsibilities:

  • Ensure optimal uptime of designated ATMs.
  • Custodian of ATM vault key/combinations (dual control to be maintained always).
  • Daily cash Load and evacuation of designated ATM terminals.
  • Daily posting to FCUBS of cash load and evacuation as applicable.
  • Reconciliation of assigned ATM terminals.
  • Daily Monitoring, resolution and reporting of terminals in Offline and Jam status.
  • Escalation and subsequent follow up with respective departments or vendors for timely resolution of terminals with technical issues.
  • Ensure that the ATM movement register is signed by custodian- (Dual Control) and Vendor and include the specific activity.
  • Confirm that the Vault and ATM Combination locks are intact.
  • Ensures the Automated Teller Machine room, vaults, the upper compartment is closed at all times.
  • Ensures no one enters the Automated Teller Machine room without the knowledge of the custodian.
  • Ensure that at least two persons enter the Automated Teller Machine room at any point of entering.
  • Ensure to evacuate the cash from the Automated Teller Machine before any maintenance or repair work commences.
  • Ensure that trapped cards are evacuated from ATM machine.
  • Ensure that trapped cards from other banks are perforated and shredded in line with policy.
  • Ensure fit cash for ATM machine is available at all time.
  • Ensure the ATM is loaded with journal and receipt paper when required.
  • Old printer paper journal should be stored in the archive or vault and not in the ATM room.
  • Check inverter and Network connections and escalate to vendor for assistance where applicable.
  • Report any fault, repairs and maintenance immediately to the ATM maintenance officer.
  • Ensure daily ATM cash count, reconciliation and report rendered to Branch Coordination.
  • Ensure all request on dispute resolution is logged and processed on time.
  • Ensure daily confirmation of functional anti scheming device on ATMs.
  • Ensure daily review, update and response to Journal request from refund unit.
  • Ensure clean Ambience of ATM and environs is maintained always.
  • Perform other duties as assigned by Head Branch.

Job Requirements:

  • A good first degree in any discipline.
  • A related professional qualification will be an added advantage.
  • Minimum of 3 years’ experience in a bank / financial institution.

How To Apply

Interested and qualified candidates should send their CVs to [email protected] using the job title as subject of the mail.

More Information

  • This job has expired!
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